A & L Furniture in Rebersburg, PA

Reviews about A & L Furniture

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  October 05, 2019, by Vindaloo Tiramisu
  We ordered benches through another distributor from your company, and in less than 8 hours, wanted to order longer benches instead. Unfortunately, even though we contacted the distributor at the opening of business the next morning (our order was placed via internet at about 11:30 the previous night) and the distributor tried to contact you, you did not respond. So you missed a larger sale. Bravo to you for such a quick shipping response, but it seems unreasonable to me not to allow customers to modify their orders within a 24 hour window. Although the benches look nice and are sturdy, they are too short. We realize that it is our fault for not measuring more accurately, but again--why not allow modifications of orders within 24 hours? You would have had much happier customers and you would have also had more money in your bank account. Also, we had to make alterations in order to get the legs to fit the seats and had to make a trip to the hardware store for hex nuts you did not include. So no, I would not recommend your business to others.